Masters Theses

Date of Award

8-2001

Degree Type

Thesis

Degree Name

Master of Science

Major

Human Resource Development

Major Professor

Ernest W. Brewer

Committee Members

Virginia Kupritz, Connie Hollingsworth

Abstract

The purpose of this study was to determine whether or not a lower management employee's levels of job satisfaction and job stress could be predicators of one another. Additionally, this study attempted to determine what effects a lower management employee's level of job stress and job satisfaction could have on his or her emotional and physical health. Data was collected from contract managers of a large, nationwide janitorial and maintenance facility. The Job Satisfaction Survey and the Job Stress Survey were existing instruments chosen to evaluate the levels of job stress and job satisfaction in the respondents. The respondents were also asked to complete a health survey and a demographic questionnaire. Results of this study indicated that demographic status played a very small role in respondents' levels of job stress. Total job satisfaction was influenced by the number of promotions the respondent had received with the current employer. Significant relationships between job satisfaction and health were found. When compared with all six health variables, total job satisfaction influenced all but absences from work due to illness. Significant relationships existed between all aspects of job stress and total job satisfaction. Implications and recommendations for further research in this area are discussed. The current trend for present day companies is to continue growing, developing, merging, and downsizing to keep up with global competition. Companies should take a vested interest in the effects these changes have upon their employees.

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