School of Information Sciences -- Faculty Publications and Other Works

Source Publication (e.g., journal title)

The Information Society

Document Type

Article

Publication Date

1-2015

DOI

https://doi.org/10.1080/01972243.2014.976687

Abstract

Digital inclusion research has focused overwhelmingly on access to information. But access to information by itself is of limited value unless the intended beneficiary has the capacity to use it. It is the use of information that delivers the benefits. However, in ICT for development literature, there is little empirical work on the process by which use of information delivers benefits. This study fills the gap by studying information use by poor female mobile phone users in rural India. It identifies six stages in the information use process and models them.

Comments

This paper is published in The Information Society journal.

License: CC BY-NC-ND

Submission Type

Post-print

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