School of Information Sciences -- Faculty Publications and Other Works

Source Publication (e.g., journal title)

Library Journal

Document Type

Article

Publication Date

6-1-1993

Abstract

Data base searchers have begun a movement to demand improved quality in online data bases, and some cooperative responses from producers and systems have been received. Some companies are using Total Quality Management programs, and others have developed systems for users to report problems.

Comments

pp. 86-87

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