Masters Theses

Date of Award

12-2020

Degree Type

Thesis

Degree Name

Master of Science

Major

Communication

Major Professor

Emily A. Paskewitz

Committee Members

Laura Miller, Joan Rentsch

Abstract

Workplace emotions have become an increasingly important area for researchers and organizations. Organizational structures and interpersonal interactions activate emotional responses for employees. This emotional strain can lead employees to search for outlets, such as social media, to express their emotions and seek emotional support. This thesis uses a content analysis to examine how macro level policies and procedures and micro level interpersonal interactions between supervisors and subordinates impact the messages expressed on Twitter.

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