User eXperience Lab

Document Type

Report

Publication Date

1-2021

Abstract

The User-eXperience Lab at the University of Tennessee in partnership with the Cascades Volcano Observatory conducted a moderated usability study via Zoom December 7-15 2020. The moderated usability study was designed for the usability researcher to actively engage with the participant, guiding the user through a series of questions and answering questions and replying to their feedback in real time.

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