School of Information Sciences -- Faculty Publications and Other Works

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Proceedings of the IEEE Vol. 99

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In the 21st-century workplace, communicating information effectively is essential for organizational success. It is only with a proper understanding of the power of communication-and the multiple channels through which information is sent-that problem solving, creativity and innovation are fostered. As workers face increasing demands on their time, they are finding new and unique ways to use technology in order to communicate. Further, for the communication to be effective, workers must understand cultural differences and overcome cultural barriers, as for many in the high-tech industry, the workplace is now global. In the global environment, meetings are common, but due to distance, actual face-to-face interactions between and among colleagues are becoming less frequent.


Proceedings of the IEEE, July 2011, Vol.99(7), pp.1155-1157

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