School of Information Sciences -- Faculty Publications and Other Works

Source Publication (e.g., journal title)

Journal of Asia Pacific Business

Document Type

Article

Publication Date

8-2010

DOI

https://doi.org/10.1080/10599231.2010.500574

Abstract

Microfinance offers a means for reaching the poor who are left out of the formal financial sector. A fundamentally new way is needed to create a scalable and sustainable business model to meet this unmet need – a catalytic innovation. Our study focused on Swayam Krishi Sangam (SKS), an archetype of a catalytic innovator. The insights gained from our three-year longitudinal study led to the proposed framework for a catalytic innovator encompassing five factors: customer focus on the poor and social entrepreneurship for the social mission; operational innovation, information technology and human capital management for scaling and financial sustainability.

Comments

This is an Accepted Manuscript of an article published by Taylor & Francis in the Journal of Asia Pacific Business in August 2010, available online: https://doi.org/10.1080/10599231.2010.500574.

Submission Type

Post-print

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