Source Publication (e.g., journal title)
Journal of Asia Pacific Business
Microfinance offers a means for reaching the poor who are left out of the formal financial sector. A fundamentally new way is needed to create a scalable and sustainable business model to meet this unmet need – a catalytic innovation. Our study focused on Swayam Krishi Sangam (SKS), an archetype of a catalytic innovator. The insights gained from our three-year longitudinal study led to the proposed framework for a catalytic innovator encompassing five factors: customer focus on the poor and social entrepreneurship for the social mission; operational innovation, information technology and human capital management for scaling and financial sustainability.
Mohan, L. & Potnis, D. (2010). Catalytic innovation in microfinance for inclusive growth: Insights from SKS Microfinance. Journal of Asia-Pacific Business, 11, 218-239. https://doi.org/10.1080/10599231.2010.500574