Source Publication (e.g., journal title)

Current Topics in Management

Document Type

Book Chapter

Publication Date

2012

Abstract

The workplace is evolving into the communication nexus; a central connection point for messages among workers. Naturalistic observations of 69 workers in four U.S. high-tech firms identified three themes: (1) frequency of communication, (2) availability and use of multiple communication channels, and (3) need for instantaneous communication. A new theory of the organizational workplace as a communication nexus is presented here to explain new organizational communication phenomena and predict organizational communication in the contemporary workplace.

Files over 3MB may be slow to open. For best results, right-click and select "save as..."

Share

COinS