Date of Award

12-2013

Degree Type

Dissertation

Degree Name

Doctor of Philosophy

Major

Business Administration

Major Professor

Michael L. Morris

Committee Members

Robert T. Ladd, Randal H. Pierce, Billie J. Collier

Abstract

This study utilizes stress theory to explore the effects of work-family conflict and family-work conflict upon the work engagement outcomes of employees. Using a web-based questionnaire with a primary data sample of 2,782 full time Extension professionals in 46 states, this study incorporates the structural equation modeling analytic technique. This study confirmed the single, second order work-family conflict construct consisting of six first order constructs of work-family time, strain and behavior and family-work time, strain, and behavior. The bi-directionality of work-family conflict and family-work conflict was sustained, as numerous research studies have recommended. The structural equation modeling analysis found the following relationships: (1) a negative relationship between the antecedent work-family and the outcome employee work engagement; (2) global support and colleague support partially mediate work-family conflict and work engagement; and (3) non-work support partially mediates work-family conflict and work engagement. The hypotheses testing a partial mediating effect between work-family conflict, (1) supervisor support for work, personal, and family life and (2) non-work support, and the outcome employee engagement were not supported. Discussion and implications for researchers and practitioners are discussed.

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