"Experts" and Diagnosis in Correctional Agencies
Almost three years as a caseworker in correctional institutions and interviews with twelve practitioners in the field underlie this study of institutional diagnosis, or classification. The procedure was essentially to determine the process by which novice prepro fessional employees learn the techniques and diagnostic argot of institutions, interview and "diagnose" inmates, and train their successors.
Neal Shover. "Experts" and Diagnosis in Correctional Agencies. Crime & Delinquency October 1974 20: 347-358, doi:10.1177/001112877402000403