Internet Use and Training in University Libraries

Source Publication (e.g., journal title)

16th National Online Meeting Proceedings

Authors

Carol Tenopir, University of Tennessee - Knoxville
Ralf Neufang, University of Hawaii

Document Type

Conference Proceeding

Publication Date

5-1995

Abstract

University research libraries in the United States and Canada were surveyed to determine their use of a variety of electronic reference tools. An 85% response rate provided us with information about university library use of CD-ROM, remote online, locally loaded databases, and Internet access. The biggest change since our 1991 survey of the same libraries was in their provision of Internet access to users through the library. Follow-up interviews provided more in-depth information on how university libraries are managing Internet access, staff and user training programs, and changes in library staff attitudes or user attitudes since Internet access was introduced. In every case Internet access did not replace any other electronic reference service, but was added to existing services.

Recommended Citation

Carol Tenopir and Ralf Neufang. “Internet Use and Training in University Libraries.” In 16th National Online Meeting Proceedings, New York, May 2-4 1995, edited by Martha E. Williams. Medford, NJ: Learned Information, Inc., 1995. Pp. 387-396.