Date of Award
Master of Arts
Bertin M. Louis
Ronald E. Taylor, Wenjun Zhou
Overall, the goal of this study is to identify and differentiate the various motivations and cultural influences that can be used to explain consumer behavior. In doing so, this study hopes to facilitate the development of new and innovative marketing strategies, providing a new research design for the ethnographer’s toolkit. More importantly, this model can give shape to new constructs and new variables for further empirical testing in the field through quantitative and qualitative methods. By blending the two approaches, using qualitative interpretive anthropological analysis by field study with quantitative sentiment analysis adapted from market researcher Jeffery Breen’s (2012) methodology, this paper seeks to accurately interpret the complex human element of what creates brand-loyalty and sentiment while uncovering factors that influence the biggest decision of all—the actual purchase.
Dove, Robert Nathaniel, "Cell Phone Ethnography: Mixed Methods and the Brand Consumer Relationship. " Master's Thesis, University of Tennessee, 2016.
Advertising and Promotion Management Commons, Anthropological Linguistics and Sociolinguistics Commons, Communication Technology and New Media Commons, Computational Linguistics Commons, Management Sciences and Quantitative Methods Commons, Marketing Commons, Quantitative, Qualitative, Comparative, and Historical Methodologies Commons, Social and Cultural Anthropology Commons, Social Media Commons