Life-threatening, bee-related situations are rare, but they do occur. Some situations require immediate response, while others are less serious, requiring an operator to answer a question or refer the call elsewhere.
Uncertainty causes delay that may cost the victim’s life. A response must be made quickly, because a person could receive hundreds of stings in a few minutes.
"PB1522-Preparing for Honey Bee Emergencies in Tennessee," The University of Tennessee Agricultural Extension Service, PB1522-5M-5/06(Rev) E12-4615-00-007-06 06-0237, https://trace.tennessee.edu/utk_agexdise/1