The User-eXperience Lab at the University of Tennessee in partnership with the Cascades Volcano Observatory conducted a moderated usability study via Zoom December 7-15 2020. The moderated usability study was designed for the usability researcher to actively engage with the participant, guiding the user through a series of questions and answering questions and replying to their feedback in real time.
Volentine, R. (2021, January). Glacier Peak Infographic Usability Report. User-Experience Laboratory, Center for Information and Communication Studies, University of Tennessee. GlacierPeak V2 UXReport.pdf