Repository Staff Perspectives on the Benefits of Trustworthy Digital Repository Certification

This paper reports on the results from a qualitative study that asks whether and how staff members from TRAC certified repositories find value in the audit and certification process. While some interviewees found certification valuable, others argued that the costs outweighed the benefits or expressed ambivalence towards certification. Findings indicate that TRAC certification offered both internal and external benefits, such as improved documentation, accountability, transparency, communication, and standards, but there were concerns about high costs, implementation problems, and lack of objective evaluation criteria.

This paper published in the iPres 2023 conference proceedings. Please cite the published version.