Tennessee Municipal Benchmarking Project FY2015

This report marks the thirteenth year of the Tennessee Municipal Benchmarking Project (TMBP). The report provides performance and cost data for the period July 1, 2014 through June 30, 2014 (Fiscal Year 2015 or FY2015). In this FY2015 annual report, there are a total of eleven service areas measured and analyzed:

1) Building Code Enforcement 2) Employment Benefits 3) Finance 4) Fire 5) Human Resources 6) Information Technology 7) Parks and Recreation 8) Planning and Zoning 9) Police 10) Property Maintenance Code Enforcement 11) Refuse Collection, Disposal, and Recycling.