2011 Annual Report

The evolving challenges and opportunities for cities in Tennessee require constant change in the services of the University of Tennessee Municipal Technical Advisory Service (MTAS).

While we change to meet these needs, we maintain our tradition of providing better, faster and less expensive services to support local government in this state. This annual report will highlight some of these changes and improvements. Good municipal government requires technical competence in services, transparent and effective internal and external communication, and competence in the soft skills of governance and community leadership.