Tennessee Municipal Benchmarking Project FY2017

This report marks the thirteenth year of the Tennessee Municipal Benchmarking Project (TMBP). The report provides performance and cost data for the period July 1, 2016 through June 30, 2017. In this FY2017 annual report, there are a total of eleven service areas measured and analyzed:

1) Building Code Enforcement 2) Employment Benefits 3) Finance 4) Fire 5) Human Resources 6) Information Technology 7) Parks and Recreation 8) Planning and Zoning 9) Police 10) Property Maintenance Code Enforcement 11) Refuse Collection, Disposal, and Recycling.