Reflections on Two Decades

In 1983, the hottest issue was the entry of the end user. Throughout the previous decade, expert searchers were the only ones with their hands on the keyboard. The widespread acceptance of the personal computer in the early 1980s spurred new expectations. End user versions of major intermediary systems heralded the beginning of the end user revolution. By 1993, end users were accomplished searchers but most likely on CD-ROM versions of databases.

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