Anyone who has been in municipal government for very long knows what a thankless job it can be. Public pats-on-the-back are few and far between. The Tennessee Municipal Guide Series is designed to help put the "thanks" back in. It's not a cure-all, but if used properly it can certainly lead to a more successful and appreciated operation. The specific purpose of the guides is to give you a general, over-all look at what is involved in, and what it takes to do each of the more common jobs a municipal government performs. Hopefully, this "portrait of a city" will inspire concrete efforts to enhance, or improve your services.
Municipal Technical Advisory Service, "How To Put the Thanks Back In" (1970). MTAS Publications: Full Publications.